Q and A


  1. Q: How soon can I have my closets installed? A: Our lead time is the shortest on the market (3 days for production) and we usually can have it installed the following week after finalizing.

  2. Q: How much will in home design consultation cost? A: Our design consultations are free of charge.

  3. Q: When can I have a meeting with a designer to come to my home? A: We try to be as available and flexible to your schedule and usually can meet you as soon as tomorrow.

  4. Q: How soon can I have my closets installed? A: Our lead time is the shortest on the market (3 days for production) and we usually can have it installed the following week after finalizing.

  5. Q: How much will in home design consultation cost? A: Our design consultations are free of charge.

  6. Q: When can I have a meeting with a designer to come to my home? A: We try to be as available and flexible to your schedule and usually can meet you as soon as tomorrow.

  7. Q: How long will the design consultation take? A.  A design consultation is usually takes about an hour including measurements.

  8. Q. How long will it takes till I can see the design and pricing? A. It usually takes a day or two for most projects and in most cases we will email the design and quote for your first review and will meet again if clarification is needed.

  9. Q. will you price a design I already have from another company? A. We can price an existing design and while doing that we will offer better solutions if we see any (we usually do) and can price that alternative option as well, email us your design and any specifications you have regarding this design and we will get back to you with our pricing and suggestions.

  10. Q. What kind of closets are you offering? A We offer a custom closet system with exact fit to your closet size, this system is great for walk in closets, reach in closets, pantries, laundry rooms, entertainment centers and any other storage space you need to utilize 

  11. Q. Is the closet system an adjustable one? A. Yes, the system is an adjustable system, however not all the parts are adjustable.

  12. Q. Is the system mounted on the wall or sits on the floor? A. The system can be one of the two or a combination between the two, a floor design usually cost more due to additional material and installation, we will offer you with the best custom closet design that will fit your needs and budget.

  13. Q. Are your prices competitive? A. We do have competitive prices to the top companies with same product lines, however, we do have an unbeatable lead time and an outstanding service which makes us superiour on our competitors.

  14. Q. Is there a minimum project price? A. We do have a minimum of $1500 per project.

  15. Q. How much does a closet cost? A. As any closet has a unique design, size and finishes, it is hard to estimate a price before we have all the details which we collect over the consultation meeting, we use a software that generates the price accoriding to the specific design and the specifications you will choose.

  16. Q: Will you remove my existing closet system? A: We can remove it and patch the holes but need to know that in advance.

  17. Q. Can you paint my closets? A. We can do that at additional cost but recoment to have it done by your contractor prior to our arrival .

  18. Q: How much does installation cost? A: The installation is built into our price as we only provide a full service that included design, supply and install.

  19. Q: How long does an installation take? A: That really depends on the size of your project. usually one day for a medium NYC custom closet project but we do not limit our time as good installation is the top priority.

  20. Q: Do you warranty your products? A: Any fully paid project is entitled for a 5 years full warranty as long as the system wasn't abused or relocated.

  21. Q: What areas do you serve? A: We serve most of the greater New York City Metropolitan that included Manhattan, Brooklyn, Queens and Bronx. We also serve parts of New York Westchester county, Long island and Bergen county in NJ and will consider any request from other areas.


New-Closet . 784 Columbus Avenue #10T . New York, NY, 10025

 info@new-closet.com . (212) 953 2910 , (801)-899-9911